Shipping policy

At Jolietify, we’re committed to delivering your beauty essentials quickly and reliably. Please review our shipping policy below to better understand how and when your order will arrive.

Shipping Locations

We currently ship to most countries worldwide, with a focus on North America and Europe. If you’re unsure whether we ship to your location, feel free to contact our customer support before placing your order.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive a notification when your order has shipped.

Estimated Delivery Time

United States: 3–7 business days
Canada: 5–10 business days
Europe: 5–10 business days
Other Countries: 7–14 business days

Note: Delivery times may vary depending on customs clearance and local postal services.

Shipping Rates

Shipping fees are calculated at checkout based on your location and order value.
Free standard shipping is offered for eligible orders over a certain amount (varies by region).
Expedited shipping options may be available at additional cost.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and link to monitor your delivery status. If you do not receive tracking details within 3 business days, please contact us.

Order Issues

If your package is lost, delayed, or damaged in transit, please reach out to our customer support team within 7 days of the expected delivery date. We will do our best to assist you in resolving the issue.

Customs & Import Taxes

International orders may be subject to import duties or taxes imposed by your local government. Jolietify is not responsible for these charges and they must be paid by the recipient.

If you have any questions about your shipping, please don’t hesitate to contact us at jolietify@gmail.com.