Help Center

Please use the below form. You can also call customer service via email at jolietify@gmail.com

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Product

What are Jolietify lashes made of?

What’s included in the lash extension kit?

Are the lashes reusable?

Are there beginner-friendly options?

Application & Results

What lash styles are available?

Is the lash adhesive safe for sensitive eyes or skin?

How should I store the adhesive?

How long do the lashes last once applied?

Shipping & Orders

How fast is the shipping?

 Do you ship internationally?

Do you offer returns or exchanges?

About the Brand

What is Jolietify?

What is the brand philosophy?

 Is Jolietify eco-conscious?

🧡 Customer Support

Are there any guides or tutorials?

What if I’m not happy with my purchase?